VAT Relief Exemption (UK Only)
In the UK you are able to claim for VAT to be reduced to 0% if the item purchased is designed for disabled people and bought for a disabled person.
During the checkout process we'll need some extra bits of simple information but no proof of disability will be needed.
Note: prices shown are excluding VAT and therefore the prices you can expect to pay (if exempt)
Shipping & Dispatch Times
Our shipping and dispatch times vary depending on what you're buying. For a better understanding of what to expect, tap here.
Our PYC range of products are handmade to your measurements, colours and materials in the UK.
Depending on what you PYC made item you order, dispatch times will vary. To see an estimated time guide per item, tap here.
Note: if your items needs extra measurements, the estimated timescale starts when we receive your measurements.
We aim to dispatch our range of world-leading wheelchair parts within 1-2 days. The courier service we use is a next day service
Wheelchair Parts AND PYC Products (in one order)
Due to our unique offering we dispatch PYC products and wheelchair parts separately. This often means you will usually receive your wheelchair parts before your PYC items. You will not be charged twice for postage in this case.
Don't worry though, this is normal and your PYC item(s) will be with your soon.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.